Soouya collects two types of user information, General Statistical Information and Personal Identifying Information, Soouya is committed to protecting your privacy.
Regarding this processing, Soouya collects the following personal data through the collection forms in the ordering process or other processes.
- Profile photo
- Email address;
- Postal code;
- Company name and industry you work for;
- The content of your comment about our service, other potential personal information provided through your comment (age, location, etc.);
- Content of customer support communications.
When you visit our websites we gather certain general information and usage statistics concerning our software products. We use and store this data only on a collective basis, in summary form, rather than on an individual basis.
- Order information, such as the products you purchase, date and amount of the order;
- Payment information such as Credit card information (type, number, expiration date, CVV security code)/debit card information or other payment/billing information.
- Information we get from your visit to our websites. We collect information about how you visit our websites (including the webpage that led you to a Soouya website, the search terms entered into a search engine which led you to a Soouya website);
- Information we get from your use of our products. We collect information about the products that you use and how you use them and your local device information, including but not limited to your frequency of downloads, device information, operating system, user name, your Soouya ID, location, IP address, operating log information, crash reports and the information and format of the files you are working with(with your additional consent); your product serial number.
We use the information we collect from all our services for the following purposes:
We use your information to deliver our services or provide you with the ordered product(s). Your personal information will be used for verifying your identity and providing customer service or support.
Analyze your statistical information of our websites and products to better understand how they are being used so we can improve our services and the user experience and engage and retain users.
This processing of comments is implemented by Soouya in order to improve its products and provide the consumers and potential consumers with a better and transparent information about the Soouya products. Soouya may also use the comments (with your relevant information) you post for marketing purpose in order for others to better understand and use our products.
Soouya may use your personal information along with financial, credit card, order and payment information, to process your transactions. For the performance of a contract to which the User is party, in accordance with Article 6.1.b of the GDPR and the collected data are necessary in order for Soouya to identify and bill the User and to charge its bank card number.
Your personal information also may be used to keep you informed about personalized services, including content and ads, like promotion emails, special offers, newsletters, Soouya's latest product announcements, software updates, after-sales services and upcoming events. You can always choose to stop receiving from us if not willing to be on our mailing list.
Soouya may transfer the collected information to third-party on these cases:
- Providing information for payment processors to complete the charge process;
- Allowing providers of third-party email delivery service to send promotion emails or to complete relevant service;
- Using third-party track tools (such as Adwords, Bing, Facebook, Google Analytics) to track the information on how users use the products and websites, such information will be stored in third-party servers. Such third-party track tools may send the data analysis report to Soouya for Soouya's above mentioned purpose;
- Storing the collected information on the servers leased from providers of third-party server service.
The Website uses “cookie” and “web beacon” technology. “Cookies” are short pieces of data generated by a web server that a website stores on a user's computer.
Cookies work as User identification card and may record passwords, preferences and purchases. Cookies let the web page server know that you have returned to this site. Cookies also can determine other information, such as the daily visitors to our website and the pages of the site most frequently visited. Cookies are unique and can only be read by the server that assigns them. They cannot be executed as code or deliver viruses.
Certain pages on Soouya's Website may require the use of a cookie for purposes of keeping information you enter on multiple pages together. Cookies also enable Soouya to customize the Website and offerings to your needs and provide you with a better online experience with Soouya.You may set your browser to block cookies (consult the instructions for your particular browser on how to do this), although doing so may adversely affect your ability to perform certain transactions, use certain functionalities, and access certain content on the Soouya Website.
The security of your Personal Information is very important to our company. We build physical, electronic, and administrative safeguards into our services to protect your information we collect online.
All Soouya products are built with strong security features that continuously protect your information. We work hard to protect you and Google from unauthorized access, alteration, disclosure, or destruction of information we hold. When you enter sensitive Personal Information such as your credit card number, we encrypt it using secure socket layer (SSL) technology. However, we cannot ensure the 100% security of your Personal Information. Various system failures or unauthorized access may jeopardize user information at any time. If you navigate to some other websites from our website, please be aware that we are no longer responsible for privacy policies of other sites and services.
Soouya enables you to opt out of marketing communications at any time, you can unsubscribe from any promotional email from our company. Also you are able to correct material inaccuracies in Personally Identifiable Information, such as account or contact information at Soouya account. If you want to delete your account, your personal information that is stored in our databases or want to opt-out of our services, please contact our Customer Support.
The General Data Protection Regulation (GDPR) is the EU's new data protection legislation, replacing the 1995 directive. The GDPR was adopted on 14 April 2016, and became enforceable beginning 25 May 2018. The GDPR is expected to strengthen and unify data protection for individuals within the EU, as well as address the export of personal data outside the EU.
Soouya complies with the principles of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) (GDPR). If You are a natural person of the EU within the meaning of the GDPR (“Qualified Individual”), You are afforded certain additional rights by the GDPR as further described within this Section.
You may obtain confirmation of whether or not your Personal Information is being processed. If you wish to exercise your right of confirmation, you may contact Soouya via firstname.lastname@example.org.
You may obtain information about your stored Personal Information at any time and a copy of this information. If you wish to exercise your right of access, you may contact Soouya via email@example.com.
You may request the rectification of any inaccurate Personal Information. Taking into account the purposes of the processing, you have the right to have inaccurate or incomplete Personal Information completed or deleted, by means of first appropriately identifying yourself and then providing a supplementary statement. If you wish to exercise your right of rectification please may contact Soouya via firstname.lastname@example.org.
You may request the erasure of your Personal Information by contacting Soouya via email@example.com, hereof. Furthermore, you may delete your User Account information, as applicable, by accessing your User Account settings page on the Website or within the Product(s). Please note that while any changes you make will be reflected in active user databases within a reasonable time, Soouya may retain all information You submit for the prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where Soouya otherwise reasonably believes that it has a legitimate reason to do so, such as for archiving purposes within the public interest.
As a Qualified Individual, you have the right to restrict processing where one of the following applies:
The accuracy of the Personal Information is contested by the data subject, for a period enabling the controller to verify the accuracy of the Personal Information;
The processing is unlawful and the data subject opposes the erasure of the Personal Information and requests instead the restriction of the controllers use of such data;
The controller no longer needs the Personal Information for the purposes of processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims; or the data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.
You may request to receive your personal information in a structured, commonly used and machine-readable format. You have the right to transmit this data to another controller without interference.
Furthermore, you may have the personal information transmitted directly from one controller to another, where technically feasible and where such transmission does not adversely affect the rights and freedoms of others.
You may object to decisions based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects You, as long as the decision is not
(i)necessary for entering into, or the performance of, a contract between you and Soouya;
(ii)authorized by EU or Member State law to which You are subject; or
(iii)based on the data subject's explicit consent.
You may object to the processing of your personal information via firstname.lastname@example.org, unless there are legitimate grounds for the processing within the public interest, or for the establishment, exercise, or defense of legal claims.
If Soouya processes personal information for direct marketing purposes, you shall have the right to object at any time to the processing of your personal information for such purposes. This right also applies to profiling to the extent that the processing is related to such direct marketing purposes. If you object to Soouya processing your personal information for direct marketing purposes, then Soouya will no longer process the personal information for such purposes.
For any questions, please enter our Customer Service Center for help via email@example.com. Soouya is committed to user privacy in our products and services. Thank you!